Privacy Policy
We collect the minimum needed to match keys to your vehicle, process your order, and support you afterward. We don't sell your data.
Information we collect
- Order & contact details — name, email, shipping address, and phone, so we can fulfill and support your order.
- Vehicle details — the year/make/model or FCC ID you enter, used to match the correct key. Your saved garage is stored to your account if you sign in.
- Payment information — handled by PayPal. We never see or store your full card number; PayPal processes the payment and shares only a confirmation and the amount with us.
- Usage data — basic, privacy-respecting information about how the site is used, to keep it working and improve fitment matching.
How we use your information
- To match keys to your vehicle, process orders, ship products, and handle returns.
- To send transactional messages — order confirmations, shipping updates, and replies to your inquiries.
- To provide support and prevent fraud or abuse.
Cookies & local storage
Your cart, selected vehicle, and preferences are stored in your browser's local storage so the site works smoothly. If you sign in, this data syncs to your account so it follows you across devices. We use only essential storage needed for the store to function.
Who we share data with
We share information only with the providers that make the store run:
- PayPal — payment processing. See PayPal's own privacy policy.
- Supabase — secure database hosting for your account, orders, and saved vehicles.
- Shipping carriers (USPS/UPS/FedEx) — to deliver your order.
We do not sell your personal information.
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete your account and associated data. Email us from our contact page and we'll take care of it.
Data security
Connections are encrypted (HTTPS). Account data is protected with row-level security so only you (or our support team when you ask for help) can access your records.
Children
KEYHAUS is intended for adults purchasing vehicle keys. We don't knowingly collect data from children under 13.
Changes & contact
We may update this policy as the store evolves; the "last updated" date above reflects the current version. Questions about your privacy? Contact us.